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Serra Aesthetics

Questions · Walthamstow E17

Frequently asked questions

Clear, honest answers before you book. Can’t see your question? Message Berna on WhatsApp — she’s happy to help.

Prices & booking

How much do treatments cost at Serra Aesthetics?

Facials start from £50 and a HydraFacial is £70. Dermal and lip filler is £160 per 1ml (chin filler £140), skin boosters are £130–£180 and fat dissolving is £80–£140 per area. Every price is listed on our treatments page.

Is the consultation free?

Yes. You can book a free skin consultation online, and every treatment includes a consultation before anything is done.

How do I book an appointment?

Choose a treatment, day and time on the website and add your details. Berna then confirms your appointment personally on WhatsApp.

Do I have to pay a deposit to book online?

No — nothing is taken online and you pay in clinic on the day. A deposit may be needed for future bookings after a late cancellation or missed appointment.

Are you open on Saturdays?

Yes. The clinic is open Monday – Friday 10:00 – 19:00, Saturday 10:00 – 17:00, Sunday Closed.

Treatments & results

Will I look natural?

That's the whole approach here — enhancing you, never changing you. Berna uses conservative amounts and will tell you honestly if a treatment isn't right for you.

How long does dermal filler last?

Lip filler typically lasts 6–12 months, while cheek and jawline filler can last 12 months or more. It varies from person to person.

What's the difference between a skin booster and filler?

Filler adds volume and shape to a specific area. A skin booster spreads hydration through the skin to improve its quality and glow, without changing your features.

Which facial should I choose?

A HydraFacial is best for an instant glow and congestion, a chemical peel for dull or uneven skin, and microneedling for acne scars and texture.

Is fat dissolving a weight-loss treatment?

No. Fat dissolving injections are for small, stubborn pockets of fat that don't shift with diet and exercise, and work best close to a stable weight.

Safety & suitability

Who carries out the treatments?

All treatments are carried out by Berna Akici, the practitioner who founded Serra Aesthetics. The clinic is fully insured.

Is there an age limit for aesthetic treatments?

Yes. We only treat adults aged 18 and over, and it is illegal to give anti-wrinkle injections or dermal filler to under-18s in England. Please bring photo ID.

Can I have treatments while pregnant or breastfeeding?

Injectable treatments, peels and microneedling aren't recommended during pregnancy or breastfeeding. Berna can suggest gentle alternatives at your consultation.

Do you offer anti-wrinkle treatment?

Anti-wrinkle treatment is a prescription-only medicine, so it's only offered after a face-to-face consultation, where suitability and pricing are discussed.

What happens if I'm not happy with my result?

Get in touch on WhatsApp. Berna will see you for a review, and most hyaluronic acid filler can be adjusted or dissolved if needed.

Location

Where is Serra Aesthetics?

Serra Aesthetics is at 90 Priory Court, Walthamstow, London E17 5LX, near Lloyd Park, around a 15-minute walk from Walthamstow Central and Blackhorse Road stations.

Which areas do you serve?

Clients come from across Waltham Forest and East London, including Walthamstow Village, Lloyd Park, Higham Hill, Blackhorse Road, Leyton, Leytonstone, Chingford and Highams Park.

Looking for cancellation, late arrival or payment details? See our booking & cancellation policy.

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